Remco V.
Global IT Director Infrastructure Endpoint Services @Arcadis
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WORK HISTORY
Global IT Director Infrastructure Endpoint Services @Arcadis
London, GB
Global IT endpoint infrastructure strategy and managing a 22m global budgetAligning IT endpoint management systems and setting global standardsEndpoint Integration of new company acquisitions (6.5k additional devices)Endpoint provisioning and lifecycle management of over 36k endpoint devicesReducing on-site resource requirements for computer hardware refresh deploymentsVendor and contract management, generated over 4.2m savings with computer hardware supplier contract renewalInterim Management Local Service Operations for 30k+ end users across the globe
EDUCATION
MTS Utrecht
Business Economics, Architecture
SKILLS
ABOUT REMCO V.
Accomplished Strategic Leader with International Technology Expertise.With experience across various industries, I am a results-driven strategic leader. I have successfully led and managed large-scale Endpoint Services, IT support and Infrastructure teams, delivering innovative solutions and exceptional support to global organizations. My expertise lies in strategically driving technology initiatives, optimizing endpoint infrastructure, and ensuring seamless IT operations whilst improving User Experience across diverse geographic regions. I am adept at managing and motivating cross-functional teams and collaborating with key stakeholders to meet SLAs and expectations.Excellent interpersonal and multilingual communication skills enable me to influence decisions, secure support for change initiatives, and build strong rapport with senior management. My experience spans both in-house and outsourced matrix environments.Specialties:Service DeliveryBusiness Consultancy and Customer Relationship ManagementOutsourcing and Business Partner ManagementOperations, Technology Support, and Service DeskDeveloping High Performance Teams and CoachingRemote Team ManagementSoftware and Hardware StandardsInfrastructure Technologies
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