Vanaja Pitla

Director, Client Relations

Role
Director at FIS
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Vanaja Pitla

As Director of the Global Metrics, Reporting, and Automation Team with over 21 years of experience, I lead the automation initiatives to foster innovation and drive efficiencies. My expertise includes strategic oversight of regulatory reporting functions and data analytics across Asia and EMEA. I am adept at setting vision and strategy, enhancing team performance, and driving transformational in RPA automations, and machine learning applications, significantly reducing manual hours and costs. Established Data Governance to streamline data management and reporting. I ensure rigorous compliance with internal policies, industry standards, and regulatory requirements through regular risk assessments and audits, fostering a risk-aware culture across my team. My leadership extends to developing robust frameworks, improving data quality, and cultivating strong relationships with clients and stakeholders to drive strategic initiatives and process improvements.

Experience

  1. Director

    FIS

    Oct 2022 — Present · Hyderabad, IN

    Collaborating with the heads of the various functions to build board reports and client KPIs. • Accountable for Centralized reporting for the Asia/EMEA region by creating dashboards, board reports, and presentations for C-level executives and clients • Drafted tax reports (FATCA and CRS) for eight jurisdictions across Asia/EMEA. • Developed and implemented career-pathing options, management communication forums, and staff recognition programmes to raise morale and retention. • Hiring teams and determining their training needs to scale up their potential to maximize their productivity for process excellence.• Grooming an efficient self-sustaining team and evaluating its success through frequent feedback. • Operational oversight to ensure accuracy and quality rendering while offering first-line support and resolving problems.• Executing day-to-day operations in addition to supervising direct and indirect team members.• Setting quality guidelines for various operational areas and delivering premium customer experience while complying with SLAs and work procedures.

Education

  • Texas McCombs School of Business

    Post Graduate Program in Artificial Intelligence for Leaders , Artificial Intelligence

    2020

  • Indian Institute of Management, Calcutta

    Operations Management and Supervision

  • Osmania University

    Bachelor of Science (B.Sc.), Electrical, Electronics and Communications Science

    2001 — 2004

Skills

  • Lean
  • Innovation
  • Strategic
  • Training
  • Recruiting
  • Strategy
  • Client Services
  • Team Leadership
  • Screening, Talent Acquisition, Employee Engagement
  • Project Management
  • Process Improvement
  • Management
  • Leadership
  • Background Checks
  • Customer Service
  • Business Process Improvement
  • Performance Management
  • Hro
  • People Development
  • Team Management
  • Project Planning

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Vanaja Pitla — Director at FIS in Hyderabad, TG, IN | Unifers