Vamsi Chowdary
Application/Production Support engineer L1/L2 | Linux/Unix | Shell scripting | SQL | Kubernetes | Microsoft Azure | BMC Remedy | postman tool | putty | Service now | AZ-900 | Splunk Monitoring| API Monitoring | Garfana
- Role
- Application Support Engineer at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vamsi Chowdary
Working as a Java Application Support Engineer (L1/L2) with 4+ years of experience in the Telecom domain, supporting mission-critical applications and 24x7 production environments. Strong experience in incident management, troubleshooting, and root cause analysis to resolve application, OS, and service-level issues within defined SLAs. strong Hands-on experience in Linux/UNIX systems, log analysis, and proactive monitoring using Splunk, Grafana, and Nagios for fault detection and performance monitoring. Actively involved in handling production incidents, alarms, and trouble tickets, coordinating with network, application, and vendor teams to ensure service stability. Demonstrated ability to perform L1/L2 support, follow ITIL processes, and contribute to continuous service improvement with strong communication and problem-solving skills.
Experience
Application Support Engineer
Dec 2021 — Present · Hyderabad, IN
Working as a Java Application Support Engineer (L1/L2) with 4+ years of experience in the Telecom domain, supporting mission-critical applications and 24x7 production environments. Strong experience in incident management, troubleshooting, and root cause analysis to resolve application, OS, and service-level issues within defined SLAs. Hands-on exposure to Linux/UNIX systems, log analysis, and proactive monitoring using Splunk, Grafana, and Nagios for fault detection and performance monitoring. Actively involved in handling production incidents, alarms, and trouble tickets, coordinating with network, application, and vendor teams to ensure service stability. Demonstrated ability to perform L1/L2 support, follow ITIL processes, and contribute to continuous service improvement with strong communication and problem-solving skills.
Education
Jawaharlal Nehru Technological University, Anantapur
Bachelor of Technology - BTech, Computer Science
Vikas Vidya Vihar
SSC
Rami Reddy Subbarami Reddy Engineering College, Kavali
Intermediate Education, MPC
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