Vamshi Krishna B
Advisor | ITSM & ITIL Expert | AIOps & Digital Operations | Data & Business Analytics | Cloud Operations
- Role
- Advisor, Business Operations at TransUnion
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vamshi Krishna B
Technology Transformation & IT Service Management (ITSM) Leader with 18+ years of global experience driving enterprise IT modernization across banking, telecom, healthcare, and credit bureau industries.Expert in ITIL-driven service transformation, AIOps-enabled operations, and enterprise ITSM platforms including ServiceNow, BMC Remedy, and Jira Service Management, enabling organizations to transition from reactive support models to intelligent, automated, and resilient IT operations.Strong background in Technology Business Analytics, Cloud Operations, and Service Delivery Governance, leveraging Python, Power BI, Tableau, and modern analytics platforms to convert complex operational data into strategic insights that support executive decision-making and operational excellence.Proven track record of leading large-scale transformation programs, global cross-functional teams, and Agile delivery models, improving service reliability, operational efficiency, and business performance.Passionate about enabling organizations to modernize IT services through automation, analytics, and intelligent operations, delivering scalable, high-performing, and business-aligned technology services
Experience
Advisor, Business Operations
Nov 2022 — Present · Hyderabad, IN
Education
Indian Institute of Foreign Trade
Master of Business Administration - MBA, International Business
2018 — 2019
Osmania University
Master of Computer Applications - MCA
2005 — 2008
Indian School of Business
Advanced Management Program in Business Analytics (AMPBA) Co'2020 Winter, Business Analytics, Data Science
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