Valter Cardoso
Director of Information Technology @Quartech
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WORK HISTORY
Director of Information Technology @Quartech
Victoria, BC, CA
As the Director of IT and Facilities at Quartech, I lead the strategic planning and execution of the company’s technology and infrastructure initiatives. My role involves developing and implementing comprehensive IT strategies that align with Quartech’s business objectives and drive innovation. I oversee the design, deployment, and maintenance of robust IT systems and infrastructure, ensuring they support the company’s operations and growth.• Architect and manage the technology infrastructure, ensuring it meets regulatory requirements and supports business continuity. Rolled out Microsoft cloud solutions such as Intune Mobile Device Management and OneDrive to replace client device images of all staff members’ workstations, reducing IT overhead by 50%.• Establish and maintain a comprehensive information security program to protect the integrity, confidentiality, and availability of company data. Rolled out Multi-factor Authentication and yearly IT Security training to 300+ staff members.• Manage and mentor the IT team, fostering a culture of innovation, budget control, and continuous improvement.• Prepare and monitor IT operational budgets, ensuring efficient allocation of resources and alignment with strategic priorities, reducing operation and capital costs by 45% yearly.• Supervise the Office Coordinator and manage the maintenance and optimization of company facilities, ensuring a safe and productive work environment. Facilitated the office relocation from Vancouver to Burnaby, achieving a 50% reduction in overhead and infrastructure costs.• Build and maintain strong relationships with business leaders, ensuring IT initiatives support our client projects. Enabled the engagement of internal staff with external clients, enhancing billable hours by 20%.
EDUCATION
Centro Universitário FMU | FIAM-FAAM
Master of Business Administration (M.B.A.), Business Administration and Management, General
Pontifícia Universidade Católica de Campinas
Associate's Degree, Information Technology Management
Red River College
Post Graduate Advanced Diploma, International Business
SKILLS
ABOUT VALTER CARDOSO
Dynamic Executive Director of IT with over 15 years of experience in project management, specializing in Agile, Waterfall, and Hybrid methodologies. Proven leader in managing client-focused teams and delivering scalable IT solutions that drive sales and revenue growth. Adept at implementing best practices and strategic initiatives, collaborating with key stakeholders, and excelling in cross-functional environments to achieve business objectives.Key Achievements:Successfully led the implementation of multiple high-impact IT projects, resulting in a 20% increase in operational efficiency and a 15% boost in revenue.Spearheaded the adoption of Agile methodologies across the organization, enhancing team productivity and project delivery timelines.Directed a cross-functional team of over 50 professionals, fostering a collaborative and innovative work environment.Specialties:Leadership, communication, negotiation, initiative, organization, and creativityExpertise in multicultural team environments, fostering motivation and innovationExtensive experience in client-facing Customer Relationship ManagementProficiency in Portuguese, English, and SpanishITIL CertificationPMI Project Management Professional (PMP) CertificationPMI Agile Certified Practitioner (PMI-ACP)Certified Professional Scrum Master (PSM)Technical Skills:Proficient in project management tools such as Jira, Trello, and Microsoft ProjectStrong understanding of cloud computing platforms, including AWS and AzureExperience with cybersecurity best practices and risk managementSkilled in data analysis and business intelligence tools like Power BI and TableauProfessional Development:Regularly attend industry conferences and workshops to stay updated on the latest IT trends and technologiesActive member of the Project Management Institute (PMI) and Scrum Alliance
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