Val Harnvarakiat Quinn

Director, Product Support @ ShopMy | Customer Advocate | Data-Driven | Leading High Performing Teams

Role
Director, Product Support at ShopMy
Location
Minneapolis, MN, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Val Harnvarakiat Quinn

Strategic and data-driven customer support leader with 10+ years of experience leading global teams, transforming support operations, and enhancing enterprise customer experiences. Proven track record of scaling teams, improving KPIs and delivering measurable business impact through process design, cross-functional collaboration, and AI adoption. Adept at navigating high-growth environments and driving excellence in service delivery.

Experience

  1. Director, Product Support

    ShopMy

    Jan 2026 — Present

Education

  • University of Southern California

    Exchange Semester

Skills

  • Enterprise Software
  • Advertising
  • Microsoft Office
  • Sales
  • Leadership
  • Product Marketing
  • Microsoft Word
  • Social Media Marketing
  • Microsoft Excel
  • Powerpoint
  • Communication
  • Photoshop
  • Research
  • Crm
  • Case Studies
  • Project Management
  • Analytics
  • Business Strategy
  • Management
  • Strategy
  • Marketing
  • Business Development
  • Digital Marketing
  • Marketing Strategy
  • Public Speaking
  • Online Marketing
  • Customer Service
  • Social Media
  • Adobe Photoshop
  • Corporate Branding
  • Teamwork
  • Marketing Communications
  • Market Research

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Val Harnvarakiat Quinn — Director, Product Support at ShopMy in Minneapolis, MN, US | Unifers