Shiva Kumar Yadav Vallala
CRM Technical Support Associate | Data Science Graduate | Ex-TCS
- Role
- Crm Technical Support Associate at IMMY
- Location
- Norman, OK, US
- LinkedIn followers
- 500 followers
About Shiva Kumar Yadav Vallala
I’m a data and marketing technology professional with 4+ years of experience working across analytics, CRM systems, and marketing automation. My work focuses on improving data reliability, building scalable workflows, and helping teams make better decisions through well-designed systems.I started my career at Tata Consultancy Services, supporting reporting and analytics initiatives for Dow Chemicals, where I developed SQL-based reporting pipelines, built Power BI dashboards, and collaborated with business stakeholders to streamline operational processes.Over time, my work expanded into CRM and marketing automation platforms, where I focused on workflow automation, data quality, and troubleshooting system integrations. I enjoy understanding how systems connect from CRM data models and automations to reporting layers and ensuring they work reliably for both technical and non-technical teams.I recently completed my M.S. in Data Science & Analytics from the University of Oklahoma, and I’m particularly interested in CRM, analytics, and automation to build scalable and reliable business systems.Core areas of interest:CRM & Marketing Automation (HubSpot, Salesforce Marketing Cloud) • Data Analytics (SQL, Power BI, Python) • Workflow Automation • Data Quality • Cross-functional collaboration
Experience
Crm Technical Support Associate
Apr 2026 — Present · Norman, OK, US
Education
Sri Chaitanya College of Education
Intermediate , MPC
University of Oklahoma
Master of Science - MS, Data Science and Analytics
Geethanjali College of Engineering and Technology
Bachelor of Technology - BTech, Computer Science
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