Vallabh Gupta
Customer Retention Manager | Ex-SAI | Ex-Fantasy Akhada
- Role
- Customer Retention Manager at Spartan Poker
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Vallabh Gupta
I am a Key Account Manager at DaddyTech, a leading technology company that provides innovative solutions for the sports and entertainment industry. With my MBA degree in Sports Management from Symbiosis International University, I have the skills and knowledge to understand the needs and challenges of this sector, and to deliver customized solutions that create value for our clients and stakeholders.In my current role, I manage and grow the relationships with our strategic accounts, ensuring high customer satisfaction and retention. I work with cross-functional teams to coordinate and execute projects that meet the expectations and goals of our key accounts. I also identify and pursue new opportunities to expand our market share and revenue in this domain. Some of my achievements include securing a large contract with a global sports network, increasing the user engagement and retention rate by 30%, and facilitating a successful partnership with a prominent sports celebrity. I am passionate about sports and entertainment, and I enjoy working with clients and teams who share this vision.
Experience
Customer Retention Manager
Sep 2023 — Present · Gurugram, IN
Education
Model Institute of Engineering and Technology
Bachelor of Engineering (B.E.)
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration (MBA)
2017 — 2019
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