Valeryia Ziablava

About Valeryia Ziablava

Forward-thinking professional with a solid background in leading projects and operations in the areas of Customer Experience, Supply Chain, and Logistics. Carry out the necessary initiatives to minimize costs and improve businesses processes. Possess multi-lingual abilities (4 languages) and exhibit superior communication skills while collaborating with staff, management, and customers. Expertise includes:Customer Service • Project Management • Team Leadership • Business Development • Supply Chain • Process Improvement • Trend Analysis • Metrics Analysis • Operations • Risk Management • Inventory • Strategic Planning • International Forward Logistics • Reverse Logistics • Change Management • Six SigmaHIGHLIGHTS Implemented supply chain distribution strategy under conditions of uncertainly and launched the on-boarding initiative for large retailers as Amazon and HSN. Identified regulatory implications and associated costs with establishing a new sales channel in Brazil Trained and managed an International Service Logistics team and wide range of standardized business processes throughout the supply chain of a medical device company. Orchestrated the fulfilment process of over yearly orders totaling $7M in value for more than 30 international dealers. Created positive customer experiences by consistently ensuring that sales orders with Hologic met all customer specifications and delivery requirements. Improved delivery times 75% after spearheading the launch of bonded warehouse processes in Brazil. Oversaw inventory management initiatives of over $9M in inventory held by more than 300 Field Service Engineers and at 26 3PL depots around the world. Improved physical inventory accuracy from 80% to 99.9% by changing inventory reconciliation processes. Executed a complex, large-scale SharePoint project with several functional groups—including Sales, Customer Service, and Logistics—to revamp systems removal processes.

Experience

1. Director Logistics & Commercial Distribution

   Agios Pharmaceuticals

   Feb 2026 — Present · Cambridge, MA, US

Education

• SMC University

  Master of Business Administration (M.B.A.)

• Belarus State Economic University

  Economics

  2005 — 2006

• Minsk State Linguistic University

  BA, Lingustics

  1999 — 2004

Skills

• Process Improvement
• Management
• Team Building
• Logistics Management
• Marketing
• Microsoft Excel
• Medical Devices
• Strategic Partnerships
• Customer Relationship Management (Crm)
• Business Development
• Operations Management
• Team Leadership
• Business Strategy
• Crm
• Project Portfolio Management
• Supply Chain Management
• Leadership
• Account Management
• Change Management
• Strategy
• Procurement
• Training
• Logistics
• Sharepoint
• Market Research
• Team Management
• Cross-Functional Team Leadership
• Sales Process
• Marketing Strategy
• Six Sigma
• Strategic Planning
• Competitive Analysis
• Negotiation
• Email Marketing
• Project Planning
• Customer Service
• Project Management
• Microsoft Office
• Sales
• Quality Control