Valerie M.
Sales Operations Team Lead @Itc Systems
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WORK HISTORY
Sales Operations Team Lead @Itc Systems
Toronto, ON, CA
Lead a high-performing sales operations team supporting SMB and mid-market account executives, driving pipeline efficiency and quota attainment across multiple verticals- Partner with sales leadership to identify business priorities, streamline processes, and implement scalable strategies that improved forecasting accuracy and deal velocity- Act as a strategic adviser to sales teams, helping them map customer pain points to solutions and build compelling business cases for ROI- Champion tool adoption and sales enablement within the organization, training teams on Salesforce best practices to enhance productivity and data-driven decision making- Support Salesforce CRM management and ensured data integrity across pipeline, forecasting, and account records to drive accurate reporting and sales execution- Collaborate with solutions engineers, development, implementation, and QA to co-design tailored solutions that address client needs and ensure successful project kickoffs, reinforcing a culture of strategic growth and customer success- Create performance dashboards and reports that empowered AEs to make data-driven decisions and exceed quota targets
EDUCATION
Seneca College
Diploma
Algonquin College of Applied Arts and Technology
Certificate
RED Academy
Degree
ABOUT VALERIE M.
With over 10 years of experience in sales, account management, and sales operations, I specialize in helping businesses solve complex challenges through tailored, ROI-driven solutions. My passion lies in understanding customer pain points, aligning strategic initiatives with impactful technology, and building trusted relationships that drive long-term success. I’ve worked across new logo acquisition, account growth, and sales enablement. I enjoy partnering with cross-functional teams and C-suite stakeholders to deliver results. Whether I’m strategizing with Senior Executives, collaborating with Solutions Engineers, or refining onboarding processes, I bring a consultative mindset and a commitment to excellence.\"You miss 100% of the shots you don\'t take.\" – Wayne Gretzky Always learning. Always growing. Let’s connect.
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