Valerie Smith Molette

About Valerie Smith Molette

I’m a Managing Director at Deloitte with over 25 years of experience transforming how organizations operate, deliver value, and prepare for the future. I lead Workplace Services and Security Technologies across the U.S, where my team and I build the digital foundations that power how professionals work, collaborate, and thrive every day.From launching AI-driven platforms to modernizing legacy systems and orchestrating pandemic-era return-to-work technologies, my focus has always been clear: deliver meaningful transformation at scale. I thrive at the intersection of strategy and execution—where ideas take flight and operations evolve to meet tomorrow’s demands.My leadership journey has taken me through roles in finance, global technology, CEO strategy, and digital operations—each sharpening my ability to bridge complexity, foster innovation, and lead with clarity. Along the way, I’ve built and mentored high-performing teams, negotiated multimillion-dollar technology agreements, and delivered measurable outcomes across performance, compliance, and experience.Outside Deloitte, I serve on the boards of the YWCA of Middle Tennessee, Ascend Federal Credit Union, and LEAD Public Schools.I believe that when people are empowered, systems are optimized, and technology is aligned with purpose—transformation isn’t just possible; it’s inevitable.

Experience

1. Managing Director - Digital Transformation

   Deloitte

   Nov 2019 — Present · Hermitage, TN, US

   Build and lead the digital transformation and strategic business planning organization, which formulates and executes Deloitte’s Workplace Experience digital strategies for practitioners. Set and execute the vision for a modern digital enterprise offering enhanced data and analytics, real-time transaction processing, a single view of our customers, enhanced mobile experiences, and faster product launches. Drive technology investments and transform the practitioner’s in-office experience. Design and lead vendor sourcing and procurement strategies, including gap analysis, sourcing, build vs buy, ROI, and vendor performance management. Spearhead the technology enablement of the pandemic return to work strategies including real estate management, health assessments, visitor management, travel approvals, and client site assessments.

Education

• Tennessee State University

  MBA, General Business

  2001 — 2003

• Tennessee State University

  B.S., Biology

  1994 — 1998

Skills

• Onboarding
• Quality Assurance
• Accounting
• IT Service Management
• Sap
• Change Management