Valerie Esty

Office Manager @Face Forward Medical Aesthetics

Somerville, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2021 — Present

Office Manager @Face Forward Medical Aesthetics

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Lexington, MA, US

Created and fostered relationships with local businesses, and community leaders.Increased year-over-year revenue by 20% in my first year.Created and implemented best practices for software systems, and ordering from vendors.Managed all staffing,including hiring, training, scheduling and payroll.Managed all ordering and relationships with a variety of vendors and maintenance on crucial devices. Scheduled clients treatments and consultations, managing the front of the house, including calls, emails and greeting clients. Maintained 5-star rating on Google and Yelp for duration of tenure

EDUCATION

N/A

Brigham Young University

Bachelor's degree, Hospitality Administration/Management

2003 — 2007

Brigham Young University

Bachelor’s Degree, Hospitality Administration/Management

SKILLS

Strategic PlanningPress ReleasesMicrosoft OfficeSalesEvent ManagementMeeting PlanningEvent PlanningFundraisingOutlookFacebookSocial MediaBudgetsCustomer ServiceSales ProcessBudgetPublic RelationsSportsContract NegotiationManagementSocial NetworkingSocial Media MarketingHospitalityMarketingLeadershipResearch

ABOUT VALERIE ESTY

o Ten years of sales and Customer management experienceo Completed sales training with GameFace, 800lb Gorilla, and Janeko Proven to meet and exceed quantifiable goals o Full menu sales experience with Washington Nationals (MLB) and Washington Mystics (WNBA)o Adjusts to new environments quickly and easily

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Valerie Esty — Office Manager at Face Forward Medical Aesthetics in Somerville, MA, US | Unifers