Valerie Perry
Cruise and Travel Director @Holland America Line
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WORK HISTORY
Cruise and Travel Director @Holland America Line
As Cruise & Travel Director, I’m the voice of the voyage—the person guests look to for guidance, inspiration, and connection as they explore the world by sea.I consistently exceed performance targets. My “Up Close” talks—a premium live storytelling experience—regularly score above 9.00, making them among the highest-rated in the fleet. Net Promoter Scores (NPS) on my sailings frequently exceed the fleet goal by 10–20%.I prepare travelers for their days ashore with in-depth Port Talks and interactive Q&A sessions, helping them feel informed, safe, and excited. I shape the cruise journey by offering timely insights onstage before performances and through clear, concise ship-wide announcements. As a brand ambassador, I host key events with warmth and authenticity.Behind the scenes, I collaborate with an international team to deliver smooth, high-impact guest experiences. I developed a daily digital briefing that keeps the entire front-line team aligned and guest-focused.Whether I’m on stage, on the mic, or working one-on-one, I bring energy, empathy, and precision to everything I do.Here\'s what guests are saying about me in this role:\"Valerie was great.friendly.present.approachable. She is an outstanding presenter and speaker. TED Talk quality. If you have a training program to learn these skills.simply WOW and well done to your organization.\"“Valerie did a fantastic job as narrator. She is amazing. She really puts her heart and soul into her presentations. I have been on 7 cruises and no one has done as fine of job as Cruise Director as she has.”\"Valerie is great, witty and informative.\"\"Valerie did a wonderful job with presenting. She is a natural. It was a first class presentation.\"
EDUCATION
Grove City College
BA, Communication and Christian Thought
SKILLS
ABOUT VALERIE PERRY
I’m a unicorn in the world of events. I’m just as comfortable on stage as I am in…
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