Valerie Cassano
Director, Strategic Operations and Solutions @Colorado Department Of Human Services
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WORK HISTORY
Director, Strategic Operations and Solutions @Colorado Department Of Human Services
Denver, CO, US
As the Director of Strategic Operations and Solutions at CDHS, I lead departmental strategic planning, performance, portfolio, project, and change management initiatives. I drive the implementation of the CDHS\'s performance management strategy known as the Results-Driven Management System (RDMS) and oversee the SMART Act administration, including the development of agency-wide performance goals, aligning projects to key policy priorities, and preparation for legislative hearings. My role also involves comprehensive supervision, coaching, and professional development for a team of 31 FTEs, ensuring alignment with organizational objectives and continuous improvement in human services outcomes for Coloradans.
EDUCATION
University of Minnesota-Twin Cities
Masters of Public Policy
University of Minnesota-Twin Cities
Bachelor of Arts
SKILLS
ABOUT VALERIE CASSANO
As a certified Hoshin Kanri Strategic Planning Facilitator and an expert in organizational performance management strategies, I leverage strategy and data to drive performance improvement efforts, streamline processes, and achieve meaningful outcomes. My passion for improving services through strategic planning and performance management is deeply rooted in my experience working for the State of Colorado and the non-profit sector. This work has allowed me to enhance services for clients, ultimately improving outcomes for community members.With a broad and deep knowledge base, I excel in organizational performance management, strategic planning and implementation, and program management. I also lead a dedicated team, bringing strong leadership, management, and supervision skills to ensure cohesive and effective operations. I hold a Master’s in Public Policy, with a focus on education, discrimination, and poverty issues that impact youth and families. In every role, I am committed to using data-driven approaches to achieve goals that foster a better community and enhance outcomes for those I serve.Skills and ExpertiseOrganizational performance management, strategic planning and implementation, program management, stakeholder engagement, outcome measurement, change management, project management, process improvement, program development
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