Valerie Baez
Human Resources Assistant @Dr. Peter Centre
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WORK HISTORY
Human Resources Assistant @Dr. Peter Centre
Vancouver, BC, CA
Coordinate staff scheduling outside regular hours to ensure continuous clinical and support service coverage.• Respond promptly to unexpected staff absences (e.g, sick calls or emergencies) by arranging real-time replacements.• Maintain effective communication with interdisciplinary teams, including nursing, community support, and management.• Follow internal scheduling protocols based on clinical priorities, staff availability, and organizational policies.• Accurately document all operational decisions made while on call for auditing and accountability purposes.• Escalate critical issues to clinical or administrative supervisors when necessary.• Perform other HR and administrative duties as assigned.
EDUCATION
University of Minnesota
Specialization in Human Resource Management: HR for People Management, Human Resources Management/Personnel Administration, General
Kwantlen Polytechnic University
Postgraduate Degree, Human Resources Management/Personnel Administration, General
Politécnico de Colombia
Diploma in Human Talent Management
Universitat Oberta de Catalunya
Master en Gestión Estratégica de la Información y el Conocimiento en las Organizaciones
Universidad de Las Américas (EC)
Bachelor Degree in Corporative Communication
ABOUT VALERIE BAEZ
Human Resources professional with experience supporting public and private sector organizations, specialized in HR operations, administrative processes, and process improvement. Strong focus on accuracy, confidentiality, and operational efficiency within Human Resources environments.• Solid background in Human Resources administration, office support, and process optimization.• Proven capability managing HR documentation, employee records, and internal workflows.• Highly organized, detail-oriented, and proactive, with the ability to perform effectively in fast-paced and high-pressure environments.• Recognized for professionalism, reliability, and strong collaboration across teams.
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