Valerie Parish
Service Excellence Manager @MilliporeSigma
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WORK HISTORY
Service Excellence Manager @MilliporeSigma
Lenexa, KS, US
Managed, negotiated, and finalized contract with external Provider.Program Manager overseeing the global DPI program roadmap with IT, OT, and the Provider.Drive continuous improvement initiatives on operational processes (Host Roadmap planning workshops), tools (SNOW Dashboards and Confluence Reporting), and systems to deliver on quality and organizational objectives and set KPIs to improve overall customer service.Responsible for managing relationships with multiple stakeholders across all sectors (Electronics, Healthcare, Life Science).Responsible for hiring and managing internal/external global staff as well as set objectives annually based on IT-I and business priorities.
EDUCATION
Johnson County Community College
Associate's degree
Shawnee Mission West
High School Diploma
SKILLS
ABOUT VALERIE PARISH
Experienced IT professional with a strong background in managing global IT Infrastructure…
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