Valerie P.

About Valerie P.

Experienced technology strategist and engineer with 10+ years in product analysis, performance tuning, and customer engagement. Skilled in evaluating emerging technologies and driving POC architectures. Customer demo champion, delivering executive summaries and determining technology strategies. Proven collaborator, problem solver, mentor and industry expert.I’m a huge fan of being your authentic self, combining my love for STEM, hands–on projects, and fun ideas to inspire and empower everyone. I have a casual confidence, get excited about new technology, and am energized by projects that bring together Technical Solutions, Customers and Collaboration.

Experience

1. Principal Member of Technical Staff, Quality Engineering

   AMD

   Mar 2025 — Present · Austin, TX, US

   Customer Advocacy & Quality Leadership: Serve as the primary quality interface between AMD and customers, ensuring seamless communication and collaboration throughout the product lifecycle.• New Product Introduction (NPI): Lead the quality efforts during the NPI phase, ensuring high-quality products from initial release through mass production, including the resolution of design-related quality issues.• Cross-Functional Collaboration: Work closely with internal teams such as design, assembly, and product testing to ensure alignment with customer requirements, ensuring product performance and reliability.• Failure Analysis & Issue Resolution: Drive root cause analysis and corrective actions for both hardware and firmware defects, collaborating with suppliers to resolve technical issues and ensure product reliability.• Process Improvement & Metrics Management: Use advanced analytics to monitor and improve factory and field nonconformance metrics, including yield, HW replacements, and failure rates, while identifying opportunities for continuous improvement.• Customer Escalations & Risk Mitigation: Manage and resolve customer escalations in a timely and effective manner, with a focus on minimizing risks and implementing mitigation strategies for long-term improvements.• Data-Driven Decision Making: Analyze large volumes of product and process performance data to proactively identify trends, root causes, and solutions that drive improvements in quality and customer satisfaction.• Quality Reporting & Communication: Regularly interface with customers to define expectations for factory build reports and ensure that quality performance aligns with customer needs.• Advocate for Design Improvements: Actively drive quality improvements related to design throughout the product lifecycle, ensuring critical data and feedback from customers and system integrators is integrated into future iterations.

Education

• The University of Texas at Austin

  B.S., Electrical Engineering