Valerie McDonald
B2c Marketing & Sales Customer Trainer @Michelin
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WORK HISTORY
B2c Marketing & Sales Customer Trainer @Michelin
EDUCATION
American InterContinental University
M. Ed.
Marymount University
Doctor of Education - EdD
Howard University
B. A.
SKILLS
ABOUT VALERIE MCDONALD
I’m passionate about helping people and organizations grow through leadership, learning, and innovation. Over the past decade, I’ve built a career at the intersection of sales strategy, analytics, and organizational development, transforming insights into meaningful impact. As a B2C Marketing & Sales Customer Trainer at Michelin North America, I design and lead customer-focused training programs that strengthen partnerships and empower teams to sell with confidence and purpose. These initiatives have led to measurable results, including a 10% increase in sales among participating accounts and stronger collaboration across marketing and sales teams. My path—from managing an $85M territory as a Senior Territory Business Manager to leading category growth strategies—has given me a deep appreciation for data, people, and performance. Along the way, I earned my Doctorate in Leadership and Organizational Innovation and a Data Science & Machine Learning Certification from MIT, merging analytics with authentic leadership to create sustainable growth. I believe the best results happen when we combine empathy, strategy, and innovation—and I’m driven by the opportunity to help others discover what’s possible when they do the same. Areas of Expertise: Leadership Development | Organizational Innovation | Data Analytics | Sales Enablement | Market Insights | Customer Training | Continuous Improvement | Power BI | Tableau | Salesforce
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