Valerie K.

About Valerie K.

Business Data Analyst with an MBA and 5+ years of experience in SaaS and B2B Business…

Experience

1. Data Analyst Consultant

   Robert Half

   Sep 2022 — Present · Chicago, IL, US

   I recently participated in a high-impact consumer remediation project for a major banking and payment services institution with assets exceeding $100B, in response to a repeat regulatory consent order. This initiative was critical to restoring regulatory confidence and ensuring long-term compliance.Conducted a comprehensive lookback review of ~750 consumer banking issues. I contributed to:Identifying potentially harmed populations and isolating directly impacted customersCalculating redress amounts to ensure accurate compensationDeveloping and validating complex SQL, Snowflake, and SAS queries to extract and analyze loan servicing dataResolving repayment errors and documentation gaps through in-depth root cause analysisIn Addition :Automated manual workflows in Excel using Power Query, PivotTables, and Macros—cutting processing time by 30+ hours/month and reducing error rates by 35%Strengthened data quality and governance processes, ensuring audit readiness and alignment with federal compliance standardsCollaborated cross-functionally with consultants, client personnel, and audit teams to enhance transparency and communication throughout the remediation lifecycleThis project not only helped reduce regulatory scrutiny and financial sanctions but also improved internal issue management systems and compliance governance—demonstrating the importance of integrated data analytics, risk management, and operational excellence in today’s regulatory landscape.

Education

• TripleTen

  Business Intelligence Analytics Professional Training Program

• Lynn University

  Master of Business Administration - MBA, International Business Management

  2017 — 2019