Valerie Kalanian
Senior Information Technology Project Manager @Air Canada
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WORK HISTORY
Senior Information Technology Project Manager @Air Canada
EDUCATION
Concordia University
Bachelor of Commerce, Management of Information Systems (MIS)
SKILLS
ABOUT VALERIE KALANIAN
Bilingual IT professional with over 15 years of experience in the field of Management of Software development, team management and Business Analysis. Proven to be results oriented, analytical and innovative. Solid knowledge of Telephony environments as well as in-depth experience in Call Center solutions. Recognized for exceeding customer expectations and delivering practical business solutions. Excellent leadership, communication, and interpersonal skills. Specializations - Project delivery- IT Management- Business Process Automation - Telephony - Call center knowledge - Operations support
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