Valerie H.
Senior Operations Lead @Lean Kitchen Network
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WORK HISTORY
Senior Operations Lead @Lean Kitchen Network
London, GB
EDUCATION
University of Warwick - Warwick Business School
Master’s Degree, Marketing
National Chengchi University
Bachelor’s Degree, International Relations and Affairs
SKILLS
ABOUT VALERIE H.
A strategic Business Operations Lead with a track record of driving strategic, data-led transformation across FMCG and B2B organisations. My experience spans the full breadth of business operations - commercial strategy, business intelligence, supply chain, sales, HR and IT - giving me a holistic view of how to build scalable, high-performing teams.I work closely with senior leadership team to shape strategy, uncover optimisation opportunities and deliver solutions that improve efficiency, strengthen commercial performance and reduce operations costs. I’m highly proficient in data analytics and BI dashboard development, and I enjoy translating complex datasets into clear, actionable insights that guide decision-making.My approach combines operational rigor with a strong commercial mindset. I’ve led multi-team projects that rebuilt supply chain procedures, improved fulfilment to 99.7%, reduced logistics and warehouse cost, restructured sales operations, enhanced SAP/Salesforce integration and adapted HubSpot into tech stack. I thrive in environments where collaboration, negotiation and stakeholder management are essential to delivering cross-functional outcomes.Above all, I’m passionate about building systems, processes and teams that scale by using automation, data and continuous improvement to drive sustainable business growth.
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