Valerie del Perugia
Director, Customer Experience @Acuity Insurance
Madison, WI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2025 — Present
Director, Customer Experience @Acuity Insurance
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Sheboygan, WI, US
Shaping Acuity’s CX strategy to align customer insights with business impact.• Establishing a CX Center of Excellence and embedding customer-centric practices.• Partnering across teams to drive customer-first innovation and journey improvements.
EDUCATION
N/A
San José State University
BA
N/A
Thunderbird School of Global Management
MBA
ABOUT VALERIE DEL PERUGIA
I’m a business leader focused on improving how companies work and how customers…
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