Valeria Rodriguez
Services Account Executive at Dell Technologies
- Role
- Services Account Executive at Dell Technologies
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Valeria Rodriguez
Customer-focused sales professional with 3 years\' experience. Strong communicator, adept…
Experience
Services Account Executive
Jun 2022 — Present · Austin, TX, US
As an SAE, my role is all about connecting with IT professionals and bridge the gap between their needs and Dell\'s extensive IT solutions. This involves:Client Relationship Management: Establishing & nurturing relationships with clients, serving as their primary point of contact. Diving deep into their objectives, challenges, and priorities to tailor the appropriate solution to their needs.Solution Customization: Collaboration is key. Working closely with clients to assess their unique needs, drawing from Dell\'s wide-ranging portfolio of consulting services to create bespoke solutions that optimize their IT infrastructure.Technical Expertise: Staying updated on the latest tech trends and Dell\'s offerings is crucial. Being well-versed in Dell\'s services and the outcomes they achieve while explaining their value clearly & helping clients make informed decisions.Feedback Loop: Acting as a conduit between clients & our Service Delivery teams, gathering valuable feedback on user experience and share insights to drive continuous improvement.Contract Negotiation: Collaborate with legal & procurement teams to facilitate contract negotiations and agreements that align with both Dell and the client\'s objectives.Sales Growth: Meeting and exceeding sales targets is a key part of my role. Showcasing Dell\'s value proposition to IT professionals and guide them through the procurement process.Market Insight: Keeping a close eye on industry trends, competitor activities, and emerging technologies. This knowledge informs my approach in positioning Dell\'s solutions as cutting-edge and future-proof.Collaboration: Work closely with my account team, leveraging their expertise to ensure clients receive the highest level of service and support.Training & Education: Remain committed to my own professional development while hosting workshops for clients to expand their understanding of the digital landscape.
Education
University of Houston, C.T. Bauer College of Business
Bachelor of Business Administration - BBA
2018 — 2022
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