Valeria Quesada
Tech Industry Professional | 17+ Years | Partner & Channel Operations | Sales Enablement | ERP/CRM | AI Process Improvement | ITIL 4, Six Sigma, PMP | Bilingual | U.S. Citizen (No Sponsorship Required)
- Role
- Business Operations Analyst at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Valeria Quesada
Tech professional with 17+ years at Dell and Cisco, supporting end-to-end order management and lifecycle execution, including quote-to-cash and fulfillment, across distributor and partner ecosystems to enable scalable indirect sales.Six Sigma, ITIL & PMP certified, with strong experience in customer support, stakeholder management, and operational performance improvement. Currently expanding expertise through an MA in Supply Chain, Logistics, and AI.
Experience
Business Operations Analyst
Jan 2026 — Present · Morrisville, NC, US
Supporting Quote-to-Cash (QTC) Processes for True Forward and Cisco EA (Enterprise Agreement)- Manage end-to-end QTC workflows for Enterprise Agreements, including order processing, True Forward adjustments, invoicing and revenue tracking- Stakeholder Collaboration. Partner with account managers, IT, finance, and operations teams to resolve EA related issues and ensure seamless contract execution and reporting.
Education
Dr. Joaquín V. González Teacher Training Institute – Buenos Aires, Argentina
Associate’s Degree, Foreign Languages and Literatures, General
2000 — 2003
Universidad de Morón (Oficial)
Bachelor of Arts - BA, English–Spanish Translation, Minor: Project Management
2009 — 2013
University of North Carolina Wilmington
Master of Arts - MA, Logistics, Materials, and Supply Chain Management
Skills
- Professional Ethics
- Social Media
- Comunicación Interpersonal
- Comunicación Intercultural
- Aptitudes Para La Comunicación
- Liderazgo De Equipos
- Asset Management
- Servicio De Atención Al Cliente
- Análisis De Negocio
- Microsoft Office
- Sales
- Lean Six Sigma
- Lean Seis Sigma
- Preparación De Presentaciones
- Metodologías Ágiles
- Cisco Security
- Green Belt
- Tecnología De Cisco
- Account Management
- Change Management
- Spanish
- Business Analysis
- Translation
- Microsoft Word
- Traducción Técnica
- Yellow Belt
- Mejora De Procesos Continua
- English
- Microsoft Excel
- Powerpoint
- Gestión De Proyectos
- Cisco Technologies
- Enseñanza De Idiomas
- Software Como Servicio (Saas)
- Network Security
- Reconciliación De Datos
- Customer Service
- Telecommunications
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