Valeria Carrillo

Reliability Sme @Guardian Industries

In my current role I have had the privilege of empowering teams and individuals in a global organization to navigate the complexities of new software applications. I take pride in facilitating a positive and productive learning experience. I embrace technology to develop learning resources that enhance user retention and accurate workflow application.As a technical SME for our CMMS system I provide troubleshooting support to understand the nature of problems reported by users or observed in the software system.I employ organizational change management strategies to drive adoption, minimize resistance, and maximize value creation. I\'m skilled in conducting change impact assessments, stakeholder engagement, training, and communication planning.