Valentine Ikegwuonu

About Valentine Ikegwuonu

I am a passionate engineer focused on delivering superior products to customers and improving customer relationship and experience. I am a team player that believes that teamwork coupled with passion and hard work helps create an outstanding results and improves the bottom-line in an organization. My greatest strength is in helping customers and end-users of our products maximize the potentials within the products and services through step-by-step conflict resolutions, innovation products, active listening to concerns and ideas. Key aspects of my responsibilities: • Make customer experience smooth and lucid• Minimize customer downtime by having an open conversations and detailed project management• On time technical troubleshooting of customer issue. • Build and maintain relationships internally and externally. • Develop processes that would increase competitive advantage in the contract industryExpertise: product validation, technical requirement writing, contract sales, sales negotiations, customer relationship, conflict resolution, team building, contract writing, recruiting, troubleshooting, STEM volunteer, mentor, diversity advocate, Technical Sales

Experience

1. off Hwy Application Engineering Leader

   Cummins Inc.

   Nov 2022 — Present · Columbus, IN, US

   I lead a team of outstanding engineers whose main goal is to deliver our world class technologies to the global OEMs under their portfolio. A major part of this is working closing with industry leaders, regulations experts and account managers in the Off Highway Space. Installation Quality Assurance (IQAs) are a big part of what the team is responsible for.

Education

• Houston City College

  Associate in Science, Engineering

  2005 — 2008

• University of Houston

  Electrical Engineering, Electronics, Controls Engineering

  2008 — 2011

• University of Saint Francis

  Master of Business Administration (M.B.A.), Marketing/Marketing Management, General / Operations Management

  2015 — 2017