Valentina Carbonara
Customer Insights Manager @Stellantis
Signup · Get unlimited contacts
WORK HISTORY
Customer Insights Manager @Stellantis
Torino, IT
Managing the entire research process (client brief, sample composition, methodology, questionnaire design, relationship with the external supplier, data analysis, reporting, results presentation to the top management), assuring accuracy and on time delivery in order to support innovation plans, brand development, business decisions.I am in charge of the following research areas: Mystery Pricing, Mystery Shopping projects, a syndicated survey (IACS) monitoring After Sales Customer Satisfaction, Customer profiling & segmentation for media target planning, Product features researches.Scope: all the 14 Stellantis brands (both passenger cars & commercial vehicles) within Enlarged Europe.
SKILLS
ABOUT VALENTINA CARBONARA
Marketing Professional with almost 20 years of relevant experience gained in…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.