Valentina Balzano
Product Manager @SITA
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WORK HISTORY
Product Manager @SITA
London, GB
Responsible for: Product Management of the SITA Connect Core modules ( Network Services)Product Lifecycle• Orchestrating end-to-end product lifecycle management for SITA Connect Core solutions.• Fostering collaboration across cross-functional teams, driving day to day product management, product updates, and end-of-life strategies.• Overseeing and supporting cross functional teams ( marketing/engineering/sales) on the development of compelling product messaging, value propositions, and collateral, contributing to successful marketing campaigns and sales enablement efforts.Financial and Operational Management:• Efficiently managing product budget allocation, optimizing resource utilization, and ensuring maximum Return on Investment (ROI).• Streamlining billing processes, guaranteeing accurate and timely invoicing, while optimizing revenue streams.Vendor Relationship Management:• Cultivating strategic vendor relationships, facilitating streamlined operations and accurate allocation of supplier invoices.Customer Engagement and Support:• Acted as the primary contact for orders, escalations, billing inquiries, and bespoke setup solutions, providing expert guidance and resolutions.Training and Development:• Designing and delivered comprehensive product training programs, enhancing internal teams\' capabilities to support customers.• Leading the development and maintenance of SharePoint product pages
EDUCATION
Università degli Studi di Trieste
Degree
SKILLS
ABOUT VALENTINA BALZANO
I\'m skilled at combining creative storytelling and in-depth data analysis. Communication, presentation and relationship building are my strong suits, and I naturally enjoy coaching and guiding others. I thrive in both, leadership roles and collaborative team settings. Being fluent in English, Italian, and Spanish, I\'m comfortable in diverse, multicultural environments. Through various roles, I\'ve developed a versatile, adaptable, and self-driven approach that I confidently apply to tackle any new challenge or project.
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