Valentina Redaelli

Head of Learning and Development @ETM Group London

London, GB

Created effective training strategies aligned with organizational goals to enhance productivity. Designed and implemented blended learning programs, integrating in-person workshops, e-learning modules, and microlearning. Conducted comprehensive training needs assessments using surveys, interviews, and performance reviews.Launched tailored mentorship programs, promoting professional growth and leadership development. Evaluated training effectiveness through KPIs, feedback, and post-session assessments, driving continuous improvement. Optimized training resources, leveraging digital tools to reduce costs while maintaining quality. SOP’s Service trainingKey Achievement:Developed a robust L&D strategy that improved team performance and contributed to achieving departmental objectives.

Avado

Diploma of Education, Workforce Development and Training

Erasmo from Rotterdam Institute

Diploma, Sociology and Psychology

University of East London

Bachelor's degree (Hons), Human Resources Management and Services