Valentina Benigni

WORK HISTORY

EDUCATION

SKILLS

ABOUT VALENTINA BENIGNI

I’m a willing person and I always improve my job position. I have a big experience in people management, I work very well under pressure in order to achieve targets. I always take responsibility to achieve high performance and improve my skills and knowledge about my work on different tasks. I can learn so fast new procedures and products and I’m interested in what’s happen new and I take advantage on this quality to improve quickly over all the aspects. The Company Policy are the basement of my job. My interaction with the people is always based on respect. Making sure others do not compromise compliance policies, I remind always to my team the importance of protect all kind of data inside the company. Leading a team of 20 people, setting up objectives, working on deadlines, reviewing team and individual performance, striving to achieve outstanding results. • Experience on Identifying on-going training and development requirements of all team members • Customer Satisfaction • Trust and Respect for Individuals • Results through Team Work • Great Social Skills • Call Monitoring • Team Briefs • One to one review meetings • Human Resources support: Job Interviews • Capacity to work with service and financial-related KPIs • Experienced on development skills to generate new Team Leaders • Capacity to learn new technology and processes quickly • Coaching • Negotiation • Team building