Valencia Thompson

About Valencia Thompson

Software Experience-SAP-EPICOR-ORACLE-Salesforce-Infor- MS Dynamics-MS Word, Excel, Access, PowerPoint, Publisher, Visio, ADOProfile• Over 16 years of IT consulting, ERP implementations, optimization, and procurement experience• 5+ years of Project Management experience• Strongly efficient in ERP Full Life cycle implementations• Recognized proficiency in SAP MM Table Creation via Load Files for LSMW • Conversant in Master Data Table maintenance and creation • Experienced in Functional and Technical Design Analysis with seamless software integration experience, accounting for all legacy system migrations and middleware requirements• Intuitive knowledge of supply chain workflows and end to end transactional data processes• Extensive knowledge in data quality management, with data cross reference to legacy system precision • Proficient in data cleansing processes, accounting for 100% data migration accuracy • Ability to concisely communicate with data management teams and customers in order to identify the needs and focal points of the business, ensuring efficiency and sustainability of the customer’s products• Ability to produce hands on, end user demonstration to engage the customer as well as assist them in gaining self-sufficiency of their new system

Experience

1. Customer Success Manager

   Cre8tive Technology and Design

   Jan 2024 — Present

Education

• Capella University

  Master of Science (M.Sc.), Criminology

• The University of Texas at Arlington

  Bachelor of Science (B.Sc.), Biology

• Capella University

  Master of Science (M.Sc.), Information Systems and Technology Management

Skills

• Business Process
• Big Data
• Erp
• Materials Management
• Sap
• Business Intelligence
• Requirements Analysis
• Change Management
• Sap Implementation
• Troubleshooting
• Business Process Improvement
• Crm
• Forecasting
• Sap R/3
• Business Analysis
• Microsoft Office
• Enterprise Resource Planning (Erp)
• Program Management
• Supply Chain Management
• Operations Management
• Sd
• Cross-Functional Team Leadership
• Software Implementation
• Data Analysis
• Data Migration
• Analysis
• Epicor
• Business Objects
• Supply Chain
• Software Documentation
• Sdlc
• Project Management
• Sap Erp
• Strategic Planning
• Crystal Reports
• Leadership
• Integration
• Vendor Management
• Testing
• Consulting