Valarie Orr

About Valarie Orr

Experienced in R&D for new build hotel opportunities, advising Owners of potential risks and benefits of new build within specific region. Assist Owners and Lead a Team of skilled, experienced Project Managers, Engineers, Maintenance and hotel staff during transition periods of PIP, Renovations and Pre-Opening and Opening Hilton Brand Hotels (8 to date). Work closely with Design Teams, FF & E and GC in addition to meeting all brand obligations to open hotel. ICO preparing forecasts and reports and assists in the development of the room\'s budget - interviewing, hiring, training, developing, and recommend discipline and/or termination - leading teams in the development and implementation of hotel-wide strategies and insuring implementation of the brand\'s service strategy and brand initiatives with the objective of meeting or exceeding guest expectations - building professional relationships with key customers and direct the sales process in addition to ensuring that all hotel daily operations are carried out professionally, to standards, and at the highest level of service - Very strong corporate and group sales background with excellent communication skills - Extensive experience with P&L\'s and partnership revenue verification - monitoring business trends and directs adjustments to Revenue Maximization Strategies- ICO accurate preparation of contracts, reports - ICO preparing daily, weekly, monthly and annual reports for Archiving/Budgeting - ICO development of Hotel\'s Marketing Plan, Budget, and RFP submissions as needed - ICO maintenance of computer data for Front Office-Efficiently can type / entry 122 wpm and have high proficiency in Word, Excel, creating Databases, Power Point, Formulations and multi-functional Spreadsheets - ICO of maintaining Corporate FF & E costs, Renovation Cyle Approvals with Hilton/Designer, Vendor Contracting, assist in PIP, FRCM, opening and sale of property while maintaining staff morale - Reports directly to the Owners/Corporate/Management Office.

Experience

1. VP of Operations - Private Ownership Group

   Hilton

   Feb 2017 — Present · Newport, KY, US

   Experienced in opening new hotels (8+ Hilton Properties), hotels under construction and meeting all Hilton Branded guidelines for new property requirements and working with the Design Team, Architects and GC to build and prepare for opening. Research, negotiate and assist in securing locations for new build hotels. Over 28 years of Guest Satisfaction from construction to Team Building, insuring that Brand Standards are followed and structure is in place for success. Preparation of forecasts, operating expense budget reports & room\'s budget. Track guest satisfaction surveys & maximize usage of the guest response tracking system. Proficient in interviewing, hiring, training & developing Team Members to advance into AGM/GM Positions Utilize labor management tools to schedule & control labor costs. Use of proven leadership skills, excelling in guest & associate satisfaction, sales, & accounting, Lead teams in the development & implementation of hotel-wide strategies & implementation of the brand service strategy Skilled in building professional relationships with key customers & direct the sales process Extensive experience with PNL statements, reconciliation & partnership revenue verification Meets project deadlines consistently, completing all projects assigned in an accurate & thorough manner. Actively & consistently participates in sales meetings, planning sessions, & brainstorming opportunities to increase results Continued monitoring of business trends to Revenue Maximization Strategies. Continued accurate preparation of contracts, reports & related to the sales department Responsible for preparation of daily, weekly & monthly reports regarding Sales Assists Owners during development of Hotel\'s Marketing Plan, Budget, & RFP submissions as needed. Any additional duties directed by Ownership Group or Corporate Management, reports directly to the Corporate Office.

Education

• Miami University

  Accounting and Finance

  1986 — 1988

• University of North Carolina Wilmington

  Associates Degree, Advertising, Sales & Marketing