Vakas A.
Risk Manager at Amazon | Denied Party Screening | Ex- Risk & Compliance Operations | Ex- Alexa AI Machine Learning Operations
- Role
- Risk Manager Denied Party Screening Operations at Amazon
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vakas A.
Detail-Oriented Team Manager with 6 years in machine learning and seller verification operations space at e-commerce giant Amazon. I add value with effective people management, deep dive and innovative operational solutions.Highlights of my work:• Built and implemented Ops shrinkage control mechanism worldwide getting shrinkage from 23% against the goal of 15% to 13.5% in a span of 4 months.• Led a team of ~30 associates with 2 workflows for 6 marketplaces worldwide. Average quality of 98% exceeding the goal of 96% week-on-week.• Guided and mentored 1 L3 to L4 Team Manager promotion, 2 L3 to L4 IC promotion, and 6 L2 to L3 promotions.• Created learning modules for associates working with LXD team worldwide covering 500+ associates which helped at a month-on-month org quality improvement of ~2% against the goal of 96% in 4 months.• Led Process Knowledge Tests (PKT) mechanism across sites which covered 700+ associates with 120+ PKTs maintaining a score improvement rate of 10% quarter-on-quarter.I get excited about opportunities where I am able to work with highly creative people with unorthodox problem solving techniques.Additionally,I am a fitness enthusiast and a football lover (Visca el Barca!)I love connecting with new people, give me a shout at v••••••@gmail.com or here at linkedIn!
Experience
Risk Manager Denied Party Screening Operations
Nov 2025 — Present · Noida, IN
Education
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
2013 — 2016
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