Vajra Babu Balakrishnan
Technology Resilience, Disaster Recovery, Application Performance Management
- Role
- Site Reliability Engineer at Mastech Digital
- Location
- Glendale, AZ, US
- LinkedIn followers
- 500 followers
About Vajra Babu Balakrishnan
25 Years of Experience in IT Infrastructure Delivery Management. Healthcare |…
Experience
Site Reliability Engineer
Feb 2025 — Present
Designed and implemented Observability for IT infrastructure and applications environment, including building and maintaining OpenTelemetry, Dynatrace, Prometheus, Grafana, Thousaneyes, LiveNX and other monitoring and visualization tools building dashboards. Utilized these frameworks to ensure Observability and Proactive event management.· Implemented OpenTelemetry for Infrastructure and applications.· Developed dashboards based on the Operations and Technology team requirements, showcase critical metrics for service mesh OCP Tetrate, IT Infrastructure and application environments. Worked on solutions to reduce recovery time (RTO, RPO).· Built Resiliency dashboard by collecting the Critical Technology Infrastructure metrics based on resiliency dimensions from various tools like Prometheus and Grafana dashboards, which provides the Technology Infrastructure leaders to view the resiliency status.· Worked on Observability monitoring for service mesh environments.· Conducted thorough gap analyses to identify in monitoring and ensure Observability policies were robust and enforceable.· Designed and implemented enterprise-wide monitoring strategy leveraging Datadog for applications, infrastructure, and cloud-native services.· Defined monitoring standards, KPIs, and SLIs/SLOs, aligning observability with business service health.· Automated alerting strategies with Datadog Event Correlation & Monitors, reducing alert noise by 60%.· Partnered with DevOps, SRE, and Security teams to integrate observability into CI/CD pipelines and cloud frameworks.· Built executive-level dashboards and reports in Datadog for real-time visibility of service health, security events, and customer impact.
Education
Bharathidasan University
Master's Degree, Computer Programming, Specific Applications
Bharathidasan University (BDU), Tiruchirappalli
MCA, Computer Programming, Specific Applications
2003 — 2008
Institute of Road and Transport Technology
Diploma in Electronics and Telecommunication, Electrical, Electronics and Communications Engineering
1994 — 1997
University of Madras
Bachelor of Computer Applications, Computer Programming, Specific Applications
1997 — 2003
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