Vaishnavi Nijampurkar
HR Professional • MSc International HRM • CIPD Level 7 • Expertise in Resource Management, Talent Development & Organizational Growth • Enhanced Client Satisfaction by 30% • Skilled in HR Technologies and Cultural Change
- Role
- Senior Customer Service Advisor at Scottish Widows
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Vaishnavi Nijampurkar
I am an HR Operations and Talent Acquisition professional with experience managing…
Experience
Senior Customer Service Advisor
Oct 2023 — Present · Edinburgh, GB
Managing inbound customer calls relating to their pension accounts and products• Responsible for customer problems, actively listening to their doubts and effectively resolving them at the first point of contact• Paying attention to details by completing telephony, digital and admin-based tasks to service customer queries• Focusing on personal development and training, taking ownership for self-development through performance review• Contributing towards the environment where colleagues want to work and customers feel valued by following core values of Lloyds Banking Group i.e, People First, Bold, Trust, Inclusive and Sustainable
Education
The University of Edinburgh
MSc International Human Resource Management , Human Resources Management and Services
MIT School of Business
Bachelor of Business Administration - BBA, Human Resources Management and Services
St. Helena's School
Secondary Education (Class - X)
Dr. Kalmadi Shamrao High School
Higher Secondary School, Science Stream
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.