Vaishnavi Waigand
Collections Specialist @Credence Global Solutions
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WORK HISTORY
Collections Specialist @Credence Global Solutions
Pune, IN
ABOUT VAISHNAVI WAIGAND
Former Concession Abuse Prevention Associate at Amazon, specializing in the USA and North America region. Contributed to customer relationship management through phone, email, and live chat while utilizing Microsoft PowerPoint, Excel, and professional email communication. Focused on resolving customer queries efficiently and maintaining high satisfaction levels. Previously worked as a Subject Matter Expert and Customer Service Representative at Concentrix, supporting UK clients and mentoring team members. Currently pursuing a Bachelor of Business Administration at Capital University, with an expected graduation in October 2027. Skilled in business analysis, advertising, and customer service, with a dedication to delivering quality service and fostering customer success.
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