Vaishnavi More

Customer Service Officer (Retail Asset Operation) @Axis Bank

Nashik, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Customer Service Officer (Retail Asset Operation) @Axis Bank

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Nashik, IN

Retail asset operation and customer service processing.* Monitoring loan closure, part payment, ROI conversion etc request, query and complaint of customers and maintain build of quality.* Implement new process and techniques for smooth services.* Customer service framework & escalation Management.* Compliances* Enhance customer experience* Build NPS* Service quality* 5 S Implementation

EDUCATION

2016 — 2019

KRT Arts, BH Commerce and AM Science (KTHM) College, Nashik

Bachelor of Commerce - BCom

2019 — 2021

Savitribai Phule Pune University

Master of Business Administration - MBA

2021 — 2022

Savitribai Phule Pune University

Diploma in Taxation law

2023

Gokhale Edcuation Societys Narhar Balwant Thakur Law College, Vidyanagar, Nashik 422005

Bachelor of Laws - LLB

ABOUT VAISHNAVI MORE

Retail Asset Operation (Customer service officer)

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Vaishnavi More — Customer Service Officer (Retail Asset Operation) at Axis Bank in Nashik, IN | Unifers