Vaishali Patel

Employee Relation Consultant @Sky

London, GB

Coaching Excellence:Utilizing a coaching style, I will advise managers on the application of Sky ER policies and processes, particularly on complex, sensitive, and high-risk cases. Risk Identification and Mitigation:Exercise adept judgment to identify risk areas during conversations with managers and review of case management data. Immediate remedial action will be taken where required, with clear communication on the manager\'s decision scope.🧠 Critical Thinking and Feedback:Encourage managers to think critically and consider the implications of their decisions from both an employee and business perspective. Providing constructive feedback is a crucial aspect of building their knowledge and skills. Audit and Quality Assurance:Audit and review the quality of line manager case management during and after case conclusion. This is done in line with audit requirements to ensure due diligence in documentation, delivery, and adherence to timescales. Continuous Improvement:Actively seek opportunities to reduce the number of escalated cases, contribute to ER policy and process design, and support continuous improvement activities. This includes upskilling managers and suggesting process enhancements.🤝 Stakeholder Collaboration:Collaborate closely with ER Managers to provide advice and guidance as a skilled ER specialist on various business-led initiatives.

Trade Union Congress

Certificate in Equality , EMPLOYNMNET LAW

The Maharaja Sayajirao University of Baroda

Bachelors Of Commerce , Accounting and Audit

London College of Management and Information Technology (LONDON)

Post-Graduation In Management Studies, Marketing , Analytics, management

Ruskin college Oxford

Diploma In organising and Recruiting

Trade Union Congress

Certificate in Employment Law, EMPLOYNMNET LAW

SEMCOM

Masters - Electronic Business, E-BUISNESS