Vãishãli Mãne

About Vãishãli Mãne

Focused Business Development Manager with exceptional planning and implementation capabilities. Adept at networking with decision makers, conducting business introductions, and growing a customer base. Skilled in developing and maintaining a close working relationship with people of all backgrounds. Strong work ethics, positive attitude, and a keen desire to learn and grow are key differentiators. Experienced working in a commercially focused global organisation and fully understands the pressure and importance of achieving targets. Excellent communications and presentation skills with proficiency in CRM and MS Office.

Experience

1. Customer Relations Executive

   VIBGYOR Group of Schools

   Oct 2022 — Present · Pune, IN

   Effectively respond to and/or resolve client inquiries across various channels, including in-person, over the phone, email, company website etc. •Escalate all unresolved grievances of the customer to the Centre Head for prompt resolution. •Be a central point of contact for all Leave Certification Requests i.e. Verification of LC request forms, Request Generation, Intra department liasioning etc. •Contact potential customers, discuss their requirements and present the VIBGYOR brand to commensurate with the customer\'s needs. •Be an active team member in achieving the annual admission targets & objectives in line with the Organization\'s Admission Target Plan •Initiate and participate in Marketing Initiatives to create brand awareness & promote the USPs like Summer Camps, Day Care, PSA activities etc. •Counselling the potential customers/parents on child psychology and how our VARK methodology of learning assists in a child\'s development. •Record all admission registration on the Lead Management System/MIS tracker as per the Process guidelines. •Timely reporting of the internally generated reports e.g. Customer Enquiry and Follow up trackers to the Zonal Marketing and CO marketing team basis the internal agreed turnaround time. •Scrutinize and maintain records for all admission forms and documents. •Be an effective planner and organize the day to maximise all opportunities.

Education

• Symbiosis Centre For Management and Human Resource Development

  PGDBA-HR, Human Resources Management/Personnel Administration, General

  2007 — 2009

• Symbiosis College of Arts & Commerce

  Bachelor of Commerce, Marketing and Advertisement

  2003 — 2005