Vaishali Harwalkar
Global Director | Sales Strategy, Planning and Ops | Customer Success | Data&AI |
- Role
- Director, Workforce Planning, Business Strategy and Operations Team Lead, Customer Success at Microsoft
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Vaishali Harwalkar
I am an experienced Cloud business architect; I love to define, plan and drive the optimal capacity, capabilities and enablement of sales resources to accelerate the growth of cloud businesses. I am excited to own the incubating cloud products and chart their path to growth through design of tools, processes and operational levers. Driven by my 9 years stint in Microsoft Finance, I am energized by data, the insights it surfaces and the opportunities it unlocks. I enjoy the complexity, ambiguity, and find comfort in discomfort. I excel at leading teams by creating connections and empowering people, fostering a culture of openness, trust, and a growth mindset.Quotes that resonate with me:\"Failing is not a failure, but not trying is certainly a failure\"\"Today\'s literate are not the ones who can read or write, but are the ones who can learn, unlearn and relearn\"\"Leadership is not a position, but an act\"
Experience
Director, Workforce Planning, Business Strategy and Operations Team Lead, Customer Success
Jan 2021 — Present · Redmond, WA, US
Being one of the early members of newly formed Customer Success organization, I have actively led and influenced multiple initiatives as Customer Success Organization went through transformational changes, evolving business model in bringing support and consumption businesses and technical roles together, while growing the Azure Data & AI business multifold in revenue and technical seller (Cloud Solution Architects) headcountLed a team to deliver Fiscal Year Planning, Communities and Project Management functions, creating many best practices and firsts in Customer Success for other teams to adopt. Fostered a culture of learning and created a trusted environment for team members to feel empowered and become their best selves
Education
University of Michigan - Stephen M. Ross School of Business
Master's degree, Business Administration
COEP (College of Engineering, Pune)
Bachelor's degree, Electronics and Telecommunication Engineering
Bowling Green State University
Master's degree, Computer Science
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