Vaishali Agrawal
Assistant Vice President @State Street
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WORK HISTORY
Assistant Vice President @State Street
US
Managing & leading offshore and outsourced teams responsible for Application Reliability Operations for a complex Financial Data Repository Project and Multi Client Data BrokerKey ResponsibilitiesOversaw the day-to-day activities of the offshore team, ensuring adherence to project timelines, quality standards, and best practices in SLA driven approach.Implemented effective communication channels and collaboration tools to facilitate seamless coordination between onshore and offshore teams.Developed and executed strategies using Automation to optimize team performance, productivity, & efficiency, resulting in improved project outcomes.Collaborated with cross-functional teams, including application owners, business stakeholders, and business analysts, to identify and resolve issues, ensuring smooth project execution.Implemented robust monitoring, observability & Alerting mechanisms (Dynatrace, Splunk & Grafana) to maintain processes and infrastructure functioning.Proactively managed risks and mitigated potential issues, ensuring minimal impact on project deliverables and BAU.Fostered a positive and collaborative team culture, promoting knowledge sharing, innovation, and continuous improvement.Maintained strong relationships with stakeholders, including clients, vendors, and senior management, ensuring alignment of project goals and expectations.
EDUCATION
Universitas Pamulang - Kota Pamulang
Bachelor of Engineering, Information Technology
university college of engineering ,kota ,RTU
Bachelor of Engineering - BE, Information Technology
SKILLS
ABOUT VAISHALI AGRAWAL
Working from past 14+ years in technology and performing various roles like Application…
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