Vaisakh Subrahmoni
Amazon | Ex-Deloitte, Swiggy | IIM Lucknow
- Role
- Senior Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vaisakh Subrahmoni
A strategic business leader with 8+ years of experience across management consulting, e-commerce, and quick commerce sectors, Vaisakh currently serves as a Senior Program Manager at Amazon, where he drives critical customer experience initiatives for India Prime and Worldwide Retail teams.In his current role at Amazon, he leads strategic programs focused on enhancing Prime customer experience in India while optimizing purchase funnel conversions across US, EU, JP, IN markets. Previously, as Senior Manager at Swiggy, he shaped the central operations strategy for Instamart and drove business growth for Swiggy\'s Meat Marketplace. As part of the CEO\'s Office at Blinkit, he played a pivotal role in scaling business verticals through consumer-centric initiatives and P&L optimization.His prior experience includes a tenure at Deloitte US-India as a Management Consultant in Strategy & Operations, where he specialized in technology-driven business transformation across US and EU markets. Earlier, as a Business Analyst in Deloitte\'s Strategy & Analytics practice, he focused on healthcare sector optimization using Agile methodologies and data analytics tools.Vaisakh holds an MBA from IIM Lucknow with specialization in Strategy and Marketing, where he was a core member of the Placement Mentorship Cell. He is a Certified Scrum Master and also holds a B.Tech in Electrical Engineering from Delhi College of Engineering.
Experience
Senior Program Manager
Jan 2024 — Present · Bengaluru, IN
Senior Program Manager leading customer-critical initiatives:1. Strategic Program Leader for Amazon Prime Indiaa) Spearheading comprehensive customer experience and engagement initiatives to accelerate Prime business revenue growthb) Orchestrating end-to-end program execution to enhance Prime member value proposition and retention2. Single-Threaded Owner for Global Customer Conversion Optimizationa) Leading cross-functional efforts to optimize the critical \"Evaluation\" phase of customer journey (Detail Page to Add to Cart) across US, EU, JP, IN marketplacesb) Driving strategic initiatives to enhance customer experience and increase Gross Merchandise Sales (GMS) through data-driven improvements and business solutions
Education
Indian Institute of Management, Lucknow
Master of Business Administration - MBA, Strategy, Marketing
2017 — 2019
Don Bosco School
High School, Science and Computers
1998 — 2011
Delhi College of Engineering
Bachelor of Technology (B.Tech.), Electrical Engineering
2011 — 2015
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