Vaideeswaran Kumar
Front Office Manager at Bloom Hub Chennai - (A unit of Imperative Hospitality Pvt Ltd)
- Role
- Front Office Manager at Bloom
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Vaideeswaran Kumar
Front Office Operations Mentor II Training & Analyst II Revenue Generation & Analyst II…
Experience
Front Office Manager
Jan 2024 — Present · Chennai, IN
Bloom Hub Chennai -(A unit of Imperative Hospitality Pvt Ltd),*Conducted comprehensive training sessions for new and existing employees, aligning with established policies and procedures.*Assisted in managing the front desk operations, including check-ins, check-outs, and guest inquiries, resulting in improved customer satisfaction ratings.*Demonstrated comprehensive knowledge of credit policies and procedures; collaborated closely with the Finance Department to ensure accurate implementation.*Employed proactive strategies to optimize occupancy rates, revenue generation, and average rates.*Recruited, trained, and supervised staff members, fostering clear communication channels and offering performance feedback to drive excellence in guest service across all departments.*Lead a guest relations associates, ensuring exceptional customer service and satisfaction.Proficiently addressed guests\' concerns, resolving complaints and ensuring a satisfactory experience.
Education
SRM University
Bachelor of Applied Science - BASc
2005 — 2008
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