Vaijayanta Chattoraj

About Vaijayanta Chattoraj

CURRENT STATUS:More than 17 years experienced IT Engineer in Software Application Support and Process Monitoring of High Technology Clients in the Telecom Industry and IT sector. I am a…• B.Tech.(2004) in IT, from IEM, Kolkata• MBA (2007) in Systems and HR from IISWBM, KolkataCONTACT ME:You may Whatsapp me at can reach me at k••••••••@gmail.comLOCATION:I am based in Pune, India.LOOKING FOR:Looking for opportunities in advanced • Process Monitoring• Performance Tuning and Improvement• Optimization of Client Applications • Business Processes • Implementation of Data Analysis and • Enterprise Intelligence• Enterprise Risk Management• Cybersecurity Domain• Change Management CURRENT POSITION: Associate System AdministratorCurrently involved in managing information system risks and coordinating with clients from distributed locations in India for administration of VIL Telecom project. Also leading a team of about 10 resources in managing VIL telecom applications and process improvement.BAU Operations Tasks includes tasks like:1. Software Analysis2. Data Analysis and Interpretation3. Software Testing4. Data Reporting (WSR)5. Customer Satisfaction6. Communication7. Coordination Skills8. KPIs (Key Performance Indicators)9. Operation Management (Operations)10. Teamwork (Team Coordination)/ Team Management11. Microsoft Excel12. Cost Management13. IT Service Delivery14. Infrastructure Delivery15. Leadership16. Vendor Management17. Project Documentation18. Client Relations19. End User Management20. Problem Solving21. Business Relationship Management22. Service Level Agreement (SLA)PREVIOUS POSITION: Operation AnalystPrevious job positions included engagements in-PL/SQL Development, UNIX Shell Scripting, Database Monitoring, Performance Tuning, Replication, Release Management, Patch Deployment, System Upgrade, Cloud Migration, Middleware Technologies like (MQ, Datapower, IIB, ACE, BPM), Change Management, Incident Management, Problem Management, Service Management of Middleware Technologies. TRAVEL:Flexible to travel internationally for work for short period.

Experience

1. Technical Lead (Adm Appdev Bfs Delivery)

   Cognizant

   Apr 2025 — Present · Pune District, IN

   Led end-to-end Change Management for TD Bank (Life & Health Insurance Product Group) for banking applications• Managed at least 10+ cross-functional teams to troubleshoot and resolve technical issues related to application deployments and performance monitoring• Drove 150+ changes (PROD, DR, PAT) in a span of 1 year end to end from creation, approval, deployment and closure with minimal failure rate• Improved deployment efficiency and reduced rollback scenarios• Tools: Jira, Service Now, Sharepoint, Microsoft Teams, MES, Kanban Board, Confluence, ABOR

Education

• Indian Institute of Social Welfare and Business Management

  MBA, Systems (IT) & HR

• Institute Of Engineering and Management

  B.Tech, Information Technology

• South Point High School, Kolkata

  Kindergarten and Junior school

• Don Bosco School, Park Circus, Kolkata

  ICSE, ISC, Science with Computers

• SQL Star International Ltd

  OCA, Oracle Database Administrator Certification Training

Skills

• C#
• .net
• Microsoft Sql Server
• Oracle 9i
• Software Project Management
• Testing
• Javascript
• Perl
• Oracle
• Requirement Analysis
• Pl/Sql
• Web Services
• Xml
• Jsp
• Databases
• Html
• Unix Shell Scripting
• Oracle Sql
• Software Development
• Ajax
• Asp
• Sql
• Asp.net