Vaibhav Mishra
Operations Leader | Policy Development | Process Optimization | Stakeholder Management
- Role
- Operations Manager at Capital Trust Ltd
- Location
- Prayagraj, UP, IN
- LinkedIn followers
- 500 followers
About Vaibhav Mishra
Operations Manager with 8+ years of experience in Banking, NBFC, and Financial Services —…
Experience
Operations Manager
Nov 2021 — Present · New Delhi, IN
Results-driven Operations Leader with 7 years of experience leading multi-locationteams across 302 branches in 8 states. Expertise in policy development, secured loanlegal and technical valuations, document vetting, operational process optimization, disbursements, daily branch closures, and reconciliations, ensuring accuracy, productivity, and compliance- Successfully lead multiple strategic projects, ensuring timely and quality execution. Ensure thorough verification of documents to maintain regulatory and operationalintegrity- Designed and implemented policies to optimize operations and improve efficiency, whileensuring thorough document vetting and compliance to uphold regulatory and operational integrity- Oversee legal and technical assessments of secured loans to ensure proper risk evaluation- Implement and manage NACH and UPI AutoPay solutions to streamline payments, enhance efficiency, strengthen transaction security, and oversee vendor management- Bridge operational gaps among departments and stakeholders for seamless business operations- Identify and implement standardized, efficient processes to maintain high productivity and regulatory adherence- Manage relationships with internal teams and external vendors to optimize service delivery and operational efficiency- Enable teams to align with organizational policies, fostering a high-performance work environment- Proactive in identifying new opportunities for operational enhancements, ensuring goal- oriented execution and customer-centric service delivery
Education
Lovely Professional University
Bachelor of Arts - BA
2011 — 2014
University of Allahabad
Master of Business Administration - MBA
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