Vaibhav Jain

About Vaibhav Jain

Proven Agile professional with hands-on experience across varied roles- Technical Program Manager, Project Manager, Scrum Master, and Delivery Lead. A complete people\'s person! A leader, thorough team player, and problem solver with a commendable ability to liaise with stakeholders, and collaborate with cross-functional groups, to deliver, regardless of the complexity of the program/ project. Diverse experience of over 10 years in IoT, Cloud Communications, Data Science, Banking and Finance, Retail, E-Commerce.Current role - Technical Program Manager/ NPI Program Manager for Billing Transformation, Customer Migration, Apttus Quote to Cash, customer churn and retention, Salesforce Partner portal, and Billing operation initiatives.Goal and beliefs - Certified Scrum Master, enthusiast adopter of Scrum methodology and Agile practices that bring more business value faster to the market. Constantly looking for ways to improve the productivity and quality of the development process by using tools and processes that let the teams focus on their core activities.Actively preoccupied for growth and leadership skills in order to better serve the teams and the organization to achieve better results and higher customer satisfaction. Looking for new ways to solve the old and new problems, anticipate on the changes on the economy put on fast forward these days and manage the whole new customer expectations.SKILLS-Programming Language: Python, C/C++, SQLAnalytical Tools: Tableau, Google analytics, Qualtrics, Power BI, Advance excel (Pivot & macro),KleraOffice suite: MS Excel, MS PowerPoint, MS Office, G-SuiteProject Management Tool: JIRA, Trello, Smartsheet, Confluence,Microsoft Project Professional, Visio, SharePointOperational Excellence: Program management and Delivery, Project Planning, Risk management, change management, Budgeting, Forecasting, Facilitation, Data Driven KPI and Measure, Cross functional management, Business Operations, Process Improvement, Strategic Planning, Agile coaching, and Implementation, NPI management

Experience

1. Staff Technical Program Manager

   Walmart Global Tech

   Feb 2023 — Present · Sunnyvale, CA, US

   Supporting W+ Initiatives related to Digital Acquisition.Initiate proactive communication to update core teams on progress and risks, facilitating issue resolution, while concurrently informing broader teams and stakeholders about advancements in deliverables, features, and milestones based on program success metrics.Participate in comprehensive discussions covering high-level business, functional, and technical requirements, as well as system functional and technical design. Demonstrate a keen understanding of design choices related to scalability, high availability, performance, and cost reduction.Contribute to end-to-end discussions concerning the high-level system, functional, and technical design of systems with simple to medium complexity. Showcase a solid comprehension of design choices that optimize scalability, ensure high availability, and enhance performance.Proactively identify limitations, scaling factors, and boundary conditions within systems, providing rationale for overarching system and business architectural design decisions.Establish goals, deliverables, schedules, and critical paths to effectively manage multiple medium- to high-complexity programs within a designated area of work. Align these plans with overarching strategic objectives and adapt to shifting priorities by applying agile implementation methodologies.Independently monitor and track the progress of multiple projects within a program, reporting milestone deliverables against approved quality metrics, and ensuring timely project delivery.Engage and communicate independently with identified program stakeholders based on a defined cadence to maintain alignment and provide regular updates.Develop a comprehensive development plan and schedule, identifying risks, assigning and driving action items, tracking resources, and ensuring project adherence to timelines, thereby optimizing costs.

Education

• New York University

  Master's degree, Managemnt of Technology

  2017 — 2019