Vaibhav Singh
SAP SD Consultant | Sales & Marketing Enthusiast | Former Professional Cricketer | Driving Business Growth through Process Excellence, Client Engagement & High-Performance Mindset
- Role
- Functional Consultant at Deloitte
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vaibhav Singh
Dynamic professional with a unique blend of sales, technology, and sports…
Experience
Functional Consultant
Jun 2022 — Present · Mumbai, IN
Providing ongoing functional support in the SAP SD module, ensuring smooth execution of critical Order-to-Cash (O2C) processes from order creation to invoicing in a global support environment.Investigating and resolving system issues related to sales orders, deliveries, billing, and pricing to ensure uninterrupted business operations.Working on incident and change management through ServiceNow, maintaining SLA compliance and minimizing downtime for end users.Gathering and implementing new client requirements within the existing SAP SD configuration, including enhancements to sales flows, pricing logic, and output determination.Supporting data flow and integration between SAP and various third-party systems, ensuring consistent and accurate information exchange.Managing User Acceptance Testing (UAT) by preparing test scripts, coordinating with users, and providing post-deployment hypercare and training.Mentoring junior analysts and contributing to internal knowledge-sharing sessions to strengthen overall team performance and SAP SD competency.Recognized twice as a \"Resolution Champion\" for resolving the highest number of tickets within the team, demonstrating efficiency and deep functional knowledge.
Education
Welingkar Institute of Management
Master of Business Administration - MBA
2020 — 2022
University of Mumbai
Bachelor of Commerce - BCom
2010 — 2013
Kendriya Vidyalaya IIT Powai
CBSE
2001 — 2008
Thakur College of Science & Commerce
HSC
2008 — 2010
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