Vaibhav Raja
Senior Account Manager at Orion Network Solutions LLC | Customer Success | Driving Customer Satisfaction | Managed IT Service Provider
- Role
- Senior Account Manager at Orion Solutions
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Vaibhav Raja
I am a Senior Account Manager / Customer Success at Orion Network Solutions LLC, a…
Experience
Senior Account Manager
Apr 2023 — Present · Nagpur, IN
I manage a portfolio of key client accounts, overseeing the end-to-end client lifecycle from onboarding to retention. My role focuses on driving revenue through strategic IT solution proposals and ensuring exceptional client satisfaction.Key Responsibilities and Achievements:1.Managing a portfolio of 45+ client accounts, generating above $100K in monthly recurring revenue (MRR).2.Exceeded annual cross-selling targets by 125%, by proposing a wide range of solutions, including:3. Server migration projects (Physical, Azure)4. Email Migration Projects5. Workstation, and network replacement projects.6. Cybersecurity tool implementation (Barracuda, KnowBe4, EDR, MDR, SIEM).6. Leding client onboarding projects, collaborating with my technical team to ensure a seamless transition and timely task completion.7.Maintain a high client retention rate by fostering strong relationships and proactively addressing IT infrastructure needs.
Education
STES Smt Kashibai Navale College Of Engineering, Pune
Bachelor's degree, Computer Engineering
2012 — 2015
Bajaj Polytecnic, Chandrapur
Diploma, Computer Engineering
2009 — 2012
BJM Carmel Academy, Chandrapur
KG 1 to 10th, Higher Education/Higher Education Administration
1997 — 2009
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.