Vaibhavi Prakash

Client & Revenue Leader | Executive Advisor Driving Retention, Growth & Long-Term Value

Role: Team Lead - Customer Success at Mindtickle
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Vaibhavi Prakash

I’m a senior commercial and client rep with 12+ years of experience partnering with enterprise organizations across industries to drive retention, growth, and long-term value.My strength lies in operating at the intersection of executive advisory, commercial ownership, and cross-functional influence—building trusted CXO relationships, translating complex business needs into clear strategies, and leading teams to execute against them.

Experience

Team Lead - Customer Success
Mindtickle
Feb 2025 — Present

Education

University of Nottingham
Bachelor of Laws (Hons.), LLB
2008 — 2011

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Vaibhavi Prakash

Experience

Team Lead - Customer Success

Education

University of Nottingham

Find verified contacts for anyone on LinkedIn