Vaibhavi Patel

Experience

1. Employee Relations Consultant

   Verizon

   Mar 2025 — Present · Basking Ridge, NJ, US

   Led end-to-end high-impact employee relations investigations, conducting interviews, analyzing evidence, and documenting findings for fair, impartial, defensible outcomes. Advised and coached managers on employee issues, performance management, and progressive discipline, guiding difficult conversations and mediating disputes to rebuild trust. Partnered with Legal, Ethics, Compliance, and HRBPs to ensure policy adherence, mitigate risk, and strengthen employee capability through behavioral management and targeted coaching.Strengthened enterprise ethics awareness for 100K+ employees by identifying vendor-gifting inquiry trends and incorporating guidelines into company-wide Code of Conduct training.Leveraged exit interview insights to identify pattern of leadership misconduct, launching investigation that resulted in corrective action, preventing further attrition, and improving team culture.Collaborated on new process integrating managers\' Pulse KPI scores on employee trust, respect, voice, and empowerment with case data to identify leadership issues and drive interventions.Managed complex investigation and separation of half a team for code of conduct violations, consulting key resources to ensure fair, defensible outcomes under high-stakes circumstances.Coached managers to strengthen decision-making and reduce company risk by leveraging side-by-side impact charts to guide fair, compliance-aligned disciplinary actions.

Education

• LaGuardia Community College

  Associate of Science - AS, Business Administration and Management, General

  2010 — 2013

• Brooklyn College CUNY

  Bachelor of Business Administration - BBA, Human Resources Management

  2013 — 2016